Updated 14 May 2024
We had undertaken a comprehensive inspection of Poppleton Dental Practice under our previous methodology on 16 January 2024 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17(1)(2) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. We undertook a follow up on-site focused assessment on 13 June 2024. This assessment was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements. We found the practice had met regulations. The practice had systems to manage risks. Recruitment procedures reflected current legislation. Infection control procedures followed published guidance. There was effective leadership and a culture of continuous improvement. Prescriptions and medicines were managed in line with current guidance. The practice had effective systems to review and investigate incidents and accidents. Poppleton Dental Practice is in York and provides private dental care and treatment for adults and children. At the time of our assessment, the dental team included 3 dentists, 5 dental nurses (3 of whom were trainees), 4 dental hygienists, a practice manager, a receptionist and a practice cleaner. The practice had 3 treatment rooms. During the assessment we spoke with 2 dentists, 1 dental hygienist, 3 dental nurses and the practice manager. The practice is open: Monday, Wednesday, Thursday and Friday from 9am to 5.30pm and Tuesday from 9am to 7pm. The practice is closed for lunch between 12.40pm and 2pm.