Our current view of the service
Updated
2 February 2024
Barton Place Nursing Home is a residential care home providing personal and nursing care to up to 42 people. The service provides support to people living with dementia and mental illness. At the time of our inspection there were 34 people using the service, accommodated in one adapted building over three floors. The assessment was completed between December 2023 and January 2024. Site visits to gather peoples’ experiences and observe care practices were carried out on 14 and 19 December 2023. We looked at 9 quality statements; Safeguarding, Involving people to manage risks, Safe and effective staffing, Assessing needs, Delivering evidence based care and treatment, Supporting people to live healthier lives, Independence choice and control, Freedom to speak up and Governance, management and sustainability.
People's experience of the service
Updated
2 February 2024
People said they felt safe with staff. Staff practice showed they knew people well, with care plans giving information on peoples’ complex needs. One person said, “I’m very safe. Very happy here. You can ask for anything.” Relatives said, “So far as I am aware Dad is safe” and “I come every day, and [person’s name] is always well cared for.” Relatives said they would like more communication, which we fed back to the registered manager. Dementia education sessions were being provided for staff, and a new brochure was being devised to help families further understand their loved ones needs. People’s individual risks were identified, and risk assessment reviews carried out to keep people safe. The service was working within the principles of the Mental Capacity Act 2005 (MCA) and if needed appropriate legal authorisations were requested when depriving a person of their liberty in their best interests. For example, one person had an independent mental capacity advocate (IMCA). People were supported to have choice and control over their own care and to make decisions about their care, treatment and wellbeing. Where people expressed they did not want personal care, staff returned later. There were sufficient numbers of staff deployed to meet peoples’ needs. For example, there were always staff present in the lounge as many people living with dementia were unable to manage their own safety. There were safe and effective recruitment processes in place. Staff were well trained and competent in their roles. People said and we saw staff being kind, compassionate and caring.