Burnham House

Updated 9 February 2024

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. Burnham House is a residential care home providing accommodation with personal care for up to 8 people living with a learning disability. At the time of this inspection, 4 people were living at the service. People living in the home have their own bedrooms and there are shared communal spaces, including lounges, a kitchen and a garden area. The building was over 2 floors. This assessment was carried out with a site visit to the care home. This assessment was carried out by one Assessor and two Inspectors. Assessment activity started on 9 February 2024 and ended on 8 March 2024. We carried out the site visit on 13 February 2024. We looked at 23 quality statements as part of this assessment. We found improvements had been made since our last inspection and the service had met the breaches we found with Regulation 12 & 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 relating to risk management, infection control and good governance. The rating has changed from Requires Improvement to Good.

Updated 9 February 2024

Right Support Staff had completed key training to perform their role effectively, which included training on learning disabilities and autism. Staff were supported through regular supervision. The home was an ordinary house close to other residential and commercial properties, at the heart of the local community. People had access to health care professionals. Care plans were in place for people, which set out how to meet their needs in a person-centred way. Information was provided to people in a way that was accessible to them. Right Care Risk assessments were in place to ensure people received safe care. Medicines were being managed safely. People were protected from the risk of abuse. There were enough staff working at the service to support people safely. Systems were in place to ensure staff were recruited safely. Infection control and prevention systems were in place. Accidents and incidents were reviewed to see if any lessons could be learnt from them. Staff were caring when supporting people and had a good relationship with them. Staff understood how to support people in a way that promoted their independence. The service sought to meet people's needs in relation to equality and diversity. Right culture Quality assurance systems were in place to ensure shortfalls could be identified and action taken to ensure people were safe at all times. People were at the heart of what the service did. Relatives and staff told us there was an open and positive culture at the service. People were supported to express their views. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.