The Care Quality Commission
  • Care Home
  • Care home

Archived: Low Fauld

Langrigg, Wigton, Cumbria, CA7 3LH (016973) 20037

Provided and run by:
West House

All Inspections

5 August 2013

During a routine inspection

People told us that they felt that their needs were being met by the staff working at Low Fauld. One person told us, 'Staff help me go out and do things I like.' People told us that they felt safe and were comfortable approaching staff with any concerns. They said that staff treated them well and they liked spending time talking with staff and going out with them.

We found that care planning was person centred, with people being involved in the development of their care and support. People were supported in a way that maximised their involvement and ensured that they had control over their lives, to the level of their ability. Each person we spoke with knew they had a key worker and said they spent time talking with them. People were focused on their plans having a good understanding of why they had been admitted to the home and the plans and goals for the future.

Staff were skilled at managing challenging behaviours and employed strategies to minimise risk and the need to use restraint or place other restrictions on people. This allowed people whose behaviour may be termed as challenging, to access the community and enhanced their quality of life as a result.

14 July 2012

During a routine inspection

The home is registered for six people with learning disabilities. When we inspected there were five people living at the home, with one vacancy.

We saw three people at home across the day as the other two people were out working at a garden centre. We spoke with the three people who were at home and spent time with them. Some people had limited communication and staff helped them to communicate with us.

The three people we spoke with all had good things to say about the home and the care they received. All said they got on very well with the staff who were kind and caring and they helped them to lead active lives. Everyone we spoke with said they were helped to follow their interests and have different hobbies.

People told us,

'The staff are great, we go out to places I like to go to and I go on holiday.'

We observed lively and positive interactions between staff and people in the home which made for a relaxed and friendly atmosphere.