24 October 2013
During a routine inspection
We found that people's support was planned and delivered in a way that was intended to ensure their welfare and safety. We found that people were enabled to make decisions about their daily life at the service and their agreement was sought before care was provided to them. Records about people and their needs were accurate and available for staff.
We saw that people were cared for in an environment that was suitably designed and adequately maintained.
We found that there were enough staff to support people when they needed help and the number of staff on each duty depended on the level of occupancy and the complexity of people's needs.