22 January 2014
During a routine inspection
People told us they enjoyed living in the home, that there was always someone to talk to and plenty to do. They told us they were 'one big family'. People living there were keen to show us their rooms and told us they liked having a pleasant place of their own where they could go if they wanted to be on their own, watch TV, play their music or to entertain in private.
We saw that people had a busy life outside of the home, making full use of the home's minibus for outings. The home was located in a central position in town and this meant the people felt part of the community.
People told us they were included in running the home and felt their views were always listened to. The people living in the home held monthly meetings, with one of them chairing the meeting. Staff also spoke about their monthly meetings which they felt were extremely beneficial and meant they could be very proactive in the running of the home.
People told us the home was very easy to contact and had no hesitation about being able to pass on any concerns they may have.