9 January 2012
During an inspection in response to concerns
We spoke to three people using the service and a visiting relative.
One of them described the home as 'a real friendly environment', and they went on to talk about their long term knowledge of the home and added 'my friend was here 10 years ago, and found it excellent then'. Another person stated 'I am happy here, I always have been', and another 'my room is always clean; the home is (too).'
People also told us that the staff were 'always polite and friendly',