Woodside Nursing Home

Updated 16 December 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a review of infection control and prevention measures in care homes.

The service had been identified for use by the Local Authority as a designated care setting in response to the Winter Plan for people discharged from hospital with a positive Covid-19 status. This inspection was to ensure that the service was compliant with infection control and prevention measures.

This inspection took place on 04 December 2020 and was announced.

Updated 16 December 2020

Woodside Nursing Home provides care and support for up to 49 older people. At the time of our inspection there were 38 people living at the service. The service is situated in a residential area of Bath. It is located over three floors with communal lounges, dining rooms and access to garden and woodland areas.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

At this inspection we found the service remained Good.

People are supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Staffing levels were kept at the safe assessed level by the provider. However, feedback about staffing levels was mixed from people and staff. Recruitment procedures were followed to ensure staff suitable to the role were employed. Staff had effective induction, training and supervision.

People told us staff were kind, caring and respectful. Staff had developed positive relationships with people. People’s independence was encouraged and supported.

People had access to the outdoor garden and woodland area. People told us how they enjoyed this space and the views they had from communal areas of the service. The service was well signed. Furniture and décor had been thoughtfully considered so it was bright and homely whilst supporting people’s needs.

The service facilitated meaningful activities. Activities for people to get involved in on an individual or group basis were displayed within the service. These were also communicated to people and relatives in a monthly newsletter. Regular outings occurred.

Medicines were administered safely. Risk assessments identified risks to people and gave guidance about how people could be supported safely. People’s health needs were met. People enjoyed the food provided. People were supported appropriately with food and fluid requirements.

Infection control policies were followed and the service was clean, tidy and well maintained. Regular checks of fire safety equipment and procedures were completed.

Care plans were person centred and described people’s preferences and routines. People’s individual interests, cultural and spiritual requirements were catered for.

Staff felt supported by the provider. There was a positive atmosphere at the service. Systems were in place to monitor and review the quality of the service.

Further information is in the detailed findings below