The Care Quality Commission
  • Mental Health
  • Independent mental health service

Newton House

Overall: Good read more about inspection ratings

183 Newton Drive, Blackpool, Lancashire, FY3 8NU (01253) 304433

Provided and run by:
Mental Health Care (Newton House) Limited

All Inspections

12 December 2019

During a routine inspection

We rated Newton House as GOOD because:

  • The service provided safe care. The unit environment was safe and clean. The unit had enough staff to deliver care and treatment. Staff assessed and managed risk well. They minimised the use of restrictive practices, managed medicines safely and followed good practice with respect to safeguarding.
  • Staff developed holistic, recovery-oriented care plans informed by a comprehensive assessment. They provided a range of treatments suitable to the needs of the patients cared for in a mental health rehabilitation ward and in line with national guidance about best practice. Staff engaged in clinical audit to evaluate the quality of care they provided.
  • The ward teams included or had access to the full range of specialists required to meet the needs of patients on the wards. Managers ensured that these staff received training, supervision and appraisal. The ward staff worked well together as a multidisciplinary team and with those outside the ward who would have a role in providing aftercare.
  • Staff understood and discharged their roles and responsibilities under the Mental Health Act 1983 and the Mental Capacity Act 2005.
  • Staff treated patients with compassion and kindness, respected their privacy and dignity, and understood the individual needs of patients. They actively involved patients and families and carers in care decisions.
  • Staff planned and managed discharge well and liaised well with services that would provide aftercare.
  • The service worked to a recognised model of mental health rehabilitation. It was well-led and the governance processes ensured that ward procedures ran smoothly.

21-22 March 2016

During a routine inspection

We rated Newton House as good because:

  • Newton House was clean and well maintained. Environmental risk assessments were in place and equipment was checked regularly.
  • Systems were in place to monitor and manage patient risks. Assessments were carried out in a timely manner and regularly reviewed. Building ligature risk assessments were in place.
  • Staff displayed a good understanding of their roles and responsibilities in relation to safeguarding. Staff completed training and safeguarding was embedded within practice
  • Staff accessed mandatory and specialist training. Staff were appraised and supervised regularly. This meant that staff were appropriately skilled and supervised for their roles.
  • There was a multidisciplinary approach to care and treatment. Patients were able to access a range of psychological therapies and activities.
  • Patients received a physical health assessment and there was ongoing physical health care.
  • Patients were treated with kindness dignity and respect. They were involved in their care and were able to give feedback on the service they received. There was a patients council which allowed patients to input into service development.
  • There were fortnightly discharge and rehabilitation meetings. Patients were involved in discharge planning.
  • There were governance systems in place to assure the quality of the service. Staff were engaged in audit and there was learning from adverse incidents and complaints.

However:

  • The service had not implemented changes to policy and procedures in line with the Mental Health Act revised Code of Practice This meant that the service did not adhere to the revised Mental Health Act Code of Practice.
  • Not all staff were trained in the revised Code of Practice.