Background to this inspection
Updated
18 May 2019
The inspection:
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Inspection team:
The inspection was carried out by one inspector.
Service and service type:
Denecroft Seeability is a residential care home for six people. On the day of our inspection, five people were living in the home. The home supports people with severe learning and physical disabilities. The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection:
We carried out this unannounced inspection on 2 April 2019 at the home.
What we did:
We reviewed the information we held about the service. This included the previous inspection report, notifications since the last inspection and feedback from the local authority. Notifications are changes, events and incidents that the service must inform us about.
During the inspection, we spoke with two people, three relatives and five staff. Due to communication challenges we were unable to take direct quotations from people. We did obtain general feedback through observations of people and staff throughout the day. We also carried out phone interviews with three relatives. We reviewed care records and policies and procedures. We reviewed three people’s care records, and three staff files around staff recruitment, training and supervision. Records relating to the management of the service and a variety of policies and procedures developed and implemented by the provider were also reviewed.
Updated
18 May 2019
About the service:
Denecroft Seeability is a residential care home for people with learning disabilities. The home can accommodate up to six people. At the time of the inspection there were five people living at the home. People at the home had a range of learning disabilities.
People’s experience of using this service:
People were cared for by sufficient staff to meet their needs. The management team were still in the process of improving the service in different ways. Staff and relatives all agreed that the home had gone from strength to strength in how it supported people living there. People were interacted with and engaged throughout the day by staff who knew them and made them smile. One relative told us, “I think its an excellent home for my daughter.”
The management team ensured that they worked in line with ‘Registering the Right Support’ and other best practice guidance. These values include choice, promotion of independence and inclusion to ensure that people with learning disabilities can live as ordinary a life as any citizen. The size of service met current best practice guidance. This promotes people living in a small domestic style property to enable them to have the opportunity of living a full life.
People’s needs were consistently met and assessed to enable improvements and progress in their lives. Risks to people were assessed and managed to balance people’s safety and right to lead a non-restricted life. There were enough well trained staff to ensure people were supported safely at all times.
People were supported to communicate with their relatives and the managers when they were not happy or wanted to change their support. Staff cared about the people they supported and enjoyed working at the home.
People, relatives and staff were engaged by the service via meetings so that everyone could contribute to the development of the service. There was a credible strategy in place with plans for staffing improvements at the service. This was being implemented by the registered manager who was pro-active in considering how the service could be improved.
Rating at last inspection:
Good (July 2016)
Why we inspected:
This was a scheduled comprehensive inspection. We inspect all services rated as 'Good' within 30 months to ensure that we regularly monitor and review the quality and safety of the service people receive.