Athorpe Lodge

Updated 28 August 2024

Athorpe Lodge is a care home providing personal and nursing care for up to 94 people. The service also supports some people discharged from hospital for rehabilitation purposes. At the time of our inspection there were 84 people using the service. We carried out our on-site assessment on 18 September 2024. We asked the registered manager to forward some documents to us for review off site. The inspection ended on 2 October 2024. We looked at the quality statements in Safe and Well-Led. Since our last inspection the service has continued to provide a good quality of care and support for people.

Updated 28 August 2024

During our inspection we spoke with 13 people and 5 relatives who were complimentary about the service. People told us they were happy living at the home and spoke highly of the staff saying they were, “Spot on,” “Really good,” and “Very nice and helpful.” People were content living at the home and felt supported safely and in line with their needs. Relatives also felt the home was safe and well led. One relative said, “Its and ideal place and the staff are lovely.” Another relative said, “I would definitely recommend this place for their care. The staff are alert and helpful. Nothing is too much trouble for them.” People and their families were complimentary about the management team and told us the home had a nice atmosphere and staff were always friendly and helpful. One person said, “The manager is very helpful.” Another person said, “I’ve spoke to the home manager, she is lovely. She helped me put my trainers on the other day.” Relatives felt the manager included them in the care and support of their family member and were kept informed. One relative said, “The manager is very on the ball. If she thinks you’re upset, she is out of the office like a rocket checking on you. She is down to earth and can relate to both residents and relatives.”