20 December 2019
During a routine inspection
Pennington Court is a residential care home providing care and support for up to eight people with a learning disability, acquired brain injury and other associated conditions. At the time of the inspection the service was full.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People’s experience of using this service and what we found
People were positive about their experience of living at Pennington Court. There were enough staff to keep people safe. We observed when people required assistance staff were quickly available, and where people had been assessed as needing one to one support it was provided.
We identified some concerns relating to how people's dignity was upheld. The registered manager told us this was already being addressed but the evidence they provided to support this was not sufficient to reassure.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff had a good knowledge of people using the service, their preferences and hopes for the future. People spoke positively about the staff.
People’s medicines were managed safely. There were good systems in place to monitor the management of people’s medicines and staff had received appropriate training in this area.
People’s dietary needs and preferences were catered for. The service worked with other professionals to ensure people’s health care needs were addressed.
People’s needs were assessed, and their care plans included information about their needs and preferences. This supported the delivery of person-centred care.
People were supported to take part in a range of appropriate activities inside and outside the home.
Management systems within the service did not always identify shortfalls in delivery.
The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 9 June 2017).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.