Updated 15 May 2024
Westhope Mews provides residential care and support to up to 8 people within a residential setting in Horsham. The service provides support to people living with learning disabilities, physical disabilities and or Autistic people. There were 6 people living there at the time of our assessment. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The assessment was prompted in part following another assessment at one of the providers other local services, where we found significant shortfalls in the quality of care. Westhope Mews was one of several services registered as Westhope Ltd under the national brand of Accomplish, part of the Keys group. The registered manager had left the service and the provider had made arrangements for an interim experienced manager to support the service whilst recruitment was taking place. We looked at 16 quality statements within the key questions of Safe and Well led. We found 3 breaches of the legal regulations in relation to safe care and treatment, staffing and governance. Risks to people were not adequately identified or managed. Staff did not always support people with medicines safely.