Background to this inspection
Updated
9 December 2020
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
We received information of concern about infection control and prevention measures at this service. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.
This inspection took place on 12 November and was unannounced.
Updated
9 December 2020
Bethshan Nursing home provides support for up to 34 people who may require nursing and personal care and may also be living with dementia. Accommodation is provided on two floors and there is a passenger lift to help people to access the lower floor. The home has a range of equipment suitable to meet the needs of people living there. The home mainly provides support to older people. All bedrooms are ensuite and each floor has a communal lounge and kitchen area for snacks.
At our last inspection, 14 September 2015, we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection. At this inspection we found the service remained Good.
Why the service is rated Good:
People continued to be safe living in the home. Hazards to people’s safety had been identify and managed. Risk assessments were in place and they accurately identified current risks to the person as well as ways for staff to minimise or appropriately manage those risks.
Robust systems were used when new staff were employed to ensure they were suitable to work in the home.
The staff received training and support to ensure they had the skills to provide people’s support in a safe way. The staff knew how to identify and report abuse.
Care was assessed, planned and delivered to meet people’s needs. People who lived in the home, and others who knew them well, were included in planning their support.
People continued to receive the support they required to maintain good health. They had access to health care professionals to make sure they received appropriate care and treatment. Staff followed advice given by professionals to make sure people received the care they needed. People received their medicines in a safe and timely way.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
We saw a positive dining experience was provided to people who used the service. Meals were of a good quality, varied and people were given choices. The staff were knowledgeable about the support people required to enjoy their meals and drinks safely and this was provided.
People and relatives said staff were kind and caring. Staff had time to interact and engage with people and not just when they carried out tasks. The staff promptly identified if people were unwell or anxious and provided assistance as individuals required.
People were provided with activities and entertainment of their choosing and regularly accessed activities within the community. Technology was used to enhance people's lives such as access to the internet for leisure and for keeping people safe by means of sensor mats and beams.
People had the opportunity to give their views about the service and feedback was acted upon in order to ensure improvements were made to the service when required. A complaints procedure was available.
The provider had systems in place to ensure the delivery of good quality care. The home was well maintained and had an on-going programme of improvements for the benefit of people living in the home.