Myford House Nursing & Residential Home

Updated 9 February 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

The service had been identified for use by the Local Authority as a designated care setting in response to the Winter Plan for people discharged from hospital with a positive Covid-19 status. This targeted inspection was to ensure that the service was compliant with infection control and prevention measures.

This inspection took place on 15 January 2021 and was announced.

Updated 9 February 2021

About the service

Myford House Nursing and Residential Home is a nursing home providing personal and nursing care to 26 people aged 65 and over at the time of the inspection. The service can support up to 57 people.

Myford House provides accommodation across two floors. The home is divided in to various units and at the time of inspection they were only using two of the units. On each floor people had access to communal areas where they could socialise with others living in the home.

People’s experience of using this service and what we found

Governance systems were in place and being used effectively, these included monitoring visits from the provider.

Risks to people’s safety had been assessed and people were protected from the risk of harm.

People received their medicine as prescribed and were supported by sufficient numbers of staff, who had been trained to provide safe care and support.

The provider could demonstrate they learnt and shared lessons when things went wrong. They had prepared the home to manage the risks associated with the current pandemic. Infection, prevention and control measures were in place.

The service worked in partnership with other agencies to improve outcomes for people. The atmosphere in the home was positive and people were engaged.

The provider understood their duty of candour.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was requires improvement (published 21 April 2020) there were multiple breaches of regulation. Following the last inspection, we issued a warning notice in relation to Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 outlining the improvements we needed to see.

Why we inspected

We carried out an unannounced focussed inspection of this service on 11 February 2020. Breaches of legal requirements were found. The provider was issued with a warning notice in relation to Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. After the inspection the provider produced an action plan outlining how they would improve.

We undertook this focused inspection to check they had met the warning notice, followed their action plan and to confirm they now met legal requirements. This report only covers our findings in relation to the Key Questions Safe and Well-led which contain those requirements.

The ratings from the previous comprehensive inspection for those key questions not looked at on this occasion were used in calculating the overall rating at this inspection. The overall rating for the service has changed from requires improvement to good. This is based on the findings at this inspection.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Myford House on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.