14 February 2013
During a routine inspection
We looked at six care records and all had assessments of their health and social needs completed. There were individual support plans and risk assessments in place. There was evidence within them to show they were evaluated on a regular basis. This meant that the service could demonstrate they could meet people's needs and maintain their health and wellbeing.
We contacted Wirral Borough Council who confirmed there were no concerns with regards to the service. We found that the provider had an effective system in place in relation to the recruitment and training of its employees. We spoke to eight members of staff. Comments from them included "The training is brilliant here" and "The management listen. They are really good".