The Cedars Care Home

Updated 29 April 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 31 March 2021 and was announced.

Updated 29 April 2021

The Cedars Care Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. At the time of our inspection there were 15 people living at the service who had a range of needs including living with dementia.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

At this inspection we found the service remained good.

Safeguarding procedures were in place and staff knew how to report abuse, People told us they felt safe and there were a sufficient number of staff to meet people’s needs. Risks to people were identified and appropriately managed. Medicine administration and recording was safe, as were infection control practices. Accidents and incidents were recorded and monitored for trends.

Thorough pre-assessments were completed to ensure that people’s needs could be met. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service support this practice. Staff were aware of the principles of the Mental Capacity Act 2005 and people’s rights were protected. Staff had received training relevant to their roles which was up to date and had regular supervision with their line manager. People were supported to maintain the health, nutritional and hydration needs.

People were treated with kindness and respect, and staff were knowledgeable about people’s needs. People’s independence and privacy was respected and promoted. Staff were aware of how to support people to express their opinions.

People received personalised care and activities, and were able to decorate their rooms in any way they pleased. People were supported to express their religion, culture and sexuality, and to raise complaints. End of life care plans were detailed and expressed people’s individual last wishes.

There was a warm and friendly culture within the service amongst staff and people. People and relatives said that the registered manager and staff were approachable and the service had a family feel which they valued. The provider had plans to improve the service and actively sought feedback from people, relatives and staff. There were robust quality governance systems in place to identify any issues which were resolved in a timely manner. There was strong engagement with a range of external stakeholders.

Further information is in the detailed findings below.