15 March 2023
During an inspection looking at part of the service
Field View is a residential care home providing personal care to up to 40 people. Some of the people using the service were living with dementia. At the time of our inspection there were 33 people using the service.
People’s experience of using this service and what we found
The home was predominately clean, and the registered manager and staff understood how to minimise the risk and spread of infection. The provider had systems in place to safeguard people from the risk of abuse. Since our last inspection, improvements had been made to risk assessments. Risks associated with people's care were identified and risk assessments reflected people's current needs and how to keep them safe.
There was a suitable recruitment system in place to ensure suitable staff were selected to work at the home. Some people commented there were not always sufficient staff available. However, on the day of inspection we found staff were available and responded to people in a timely way. People received their medicines as prescribed by staff who were trained and competent to do so safely. Accidents and incidents were analysed, and trends and patterns identified. Action was taken to mitigate future risks to people.
People's needs were assessed and reviewed regularly to ensure care was delivered in line with people's current needs. People received a healthy and balanced diet which met their needs and considered their preferences. Staff received appropriate training and support and felt this assisted them to carry out their role.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
A range of audits took place to ensure the service was monitored and the quality maintained. Some areas of the home were tired and worn and required maintenance and decoration. The registered manager was addressing these areas with the provider. We have made a recommendation the provider identifies areas of the home requiring maintenance and takes action to improve the environment.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was requires improvement (published 20 December 2019).
The provider completed an action plan after the last inspection to show what they would do and by when to improve the governance of the service.
At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.