Updated 29 June 2022
We undertook a follow up focused of Dr Jennifer Chin – Christchurch St on 10 June 2022.This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the provider was now meeting legal requirements.
We undertook a comprehensive inspection of the practice on 14 December 2021 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Dr Jennifer Chin – Christchurch St on our website www.cqc.org.uk.
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
We found this practice was providing well-led care in accordance with the relevant regulations. The provider had made enough improvements in relation to the regulatory breach we found at our previous inspection. In general, improvements were noted in the decontamination process, fire safety management, safer sharps use, medical emergency equipment, patient feedback systems and medicines stock control.
There were areas where the provider could make improvements. They should:
- Implement an effective recruitment procedure to ensure that appropriate checks are completed prior to new staff commencing employment at the practice.
- Ensure that outstanding actions from the infection control audit are implemented.
Background
Dr Jennifer Chin - Christchurch Street is a well-established dental practice that offers private dental care to patients. The dental team consists of a dentist, a dental nurse and a receptionist. Another registered dentist is located at the same premises, and the two dentists share staff, governance procedures and costs.
The premises are accessible to wheelchair users and there is public parking available in a nearby shopping centre.
The practice is open Tuesdays and Thursdays from 9am to 5pm.
During the inspection we spoke with the principal dentist and a dental nurse. We looked at practice policies and procedures and other records about how the service is managed.