14 April 2014
During an inspection looking at part of the service
Below is a summary of what we found. The summary is based on a review of records and information the provider showed us in relation to requirements relating to workers. We reviewed eight staff files and spoke to two members of staff. We found the provider met the standards.
People were cared for, or supported by, suitably qualified, skilled and experienced staff. The provider operated effective recruitment procedures in order to ensure that staff, employed by the practice, were of good character and had the appropriate qualifications, skills and experience. When reviewing staff files we found that recruitment information and records mostly followed appropriate guidance and regulation. The provider had a recruitment process which ensured people were cared for by reliable trustworthy staff. There were effective procedures in place to make sure that people were protected from unsafe practice.
The provider's recruitment process ensured compliance with their own equal opportunities policy. Staff reported that they felt supported, valued and felt they were treated fairly and consistently. We noted from the staff files that each member of staff had a job description and contract of employment. Staff told us they were clear about their roles and responsibilities. This meant that staff understood the decisions they were required to make, knew what they were responsible for as well as being clear about the limits of authority.
If you want to see the evidence supporting our summary please read the full report.