11 June 2013
During a routine inspection
Patients told us that their treatment options were explained to them so that they were able to make an informed choice. We saw that patient notes included information about any allergies or medical conditions, and details of the examination and treatment they had received each time they attended the practice. This included the health checks that had been undertaken and the advice given.
The premises had been adapted to make them suitable for people with mobility problems. This included easy access to the premises and the provision of disabled toilet facilities.
We saw that the practice was clean and hygienic and that the decontamination of instruments was robust, promoting the control of infection.
Staff received appropriate training and dental nurses told us that they were well supported by the practice. We saw evidence that registration with professional bodies had been retained and that continuing professional development (CPD) had been achieved.
Patients had the opportunity to comment on the care they received. All of the patients that we spoke with gave us positive feedback. One person said, 'The dentist ticks all the boxes ' I have recommended them to my friends' and in a satisfaction survey another patient said, 'The best dentist I've ever had ' they should all be this caring'.