4 July 2013
During a routine inspection
We found that procedures and appropriate training were in place for members of staff to assist people to take their medication.
We noted that training for all members of staff was encouraged in order to ensure they had the skills and knowledge to provide safe and effective care for people using the service.
We saw that systems were in place to monitor the quality of the service provided. There was evidence to demonstrate that people were regularly consulted about the care and support provided by the agency.