2 May 2012
During a routine inspection
All patients spoken with confirmed that medical histories were taken and they signed their consent to treatment.
Patients told us that treatment options were discussed with them and this included the price of treatments.
None of the patients we spoke with said they had ever had to make a complaint. We were told that they were happy with the care and treatment provided at the practice. One patient said 'I am very happy here and my wife thinks this is the best dentist.'
Patients told us that they were always given protective equipment for example glasses and aprons on each visit to the practice.
Patients told us that the dentists always wore gloves and face masks when treating them.
Patients told us that the surgery always looked clean and tidy.
All the patients spoken with told us they felt safe and trusted the advice of the dentist. They also told us that staff were friendly and helpful.