11 March 2013
During a routine inspection
We looked at three patient's records which were available on a computer system. These contained all the relevant clinic information to show a full oral health assessment had been carried out.
We saw the practice had a separate decontamination room and that the relevant guidance for cleaning instruments was followed. We found evidence to demonstrate that staff were supported by means of appraisals, staff meetings and training suitable for their role. We saw evidence that the practice had complaints policies and procedures in place and complaints were dealt with appropriately.