Archived: Royton Medical Centre

Updated 23 October 2017

Royton Medical Centre is located in a purpose built health centre in a shopping centre in the Royton area of Oldham. There is car parking close by. The practice is fully accessible to those with mobility difficulties.

At the time of our inspection there were approximately 4200 patients registered with the practice. The practice is a member of NHS Oldham Clinical Commissioning Group (CCG). The practice delivers commissioned services under the General Medical Services (GMS) contract.

There are two GP partners, both male. One GP partner is based in another practice and the other has occasional surgeries at the practice. They took over the practice in 2014. They both own other practices and were fully involved in the running of Royton Medical Centre. There are two salaried GPs, one male and one female, and locum GPs are used when required. There is a practice nurse and a healthcare assistant. The practice manager is the CQC registered manager, and they are responsible for the day to day running of the practice. They are supported by administrative and reception staff.

Opening hours are 8am until 8.30pm on Monday and 8am until 6.30pm Tuesday to Friday. There are morning and afternoon surgeries and these times are flexible.

The practice is registered to deliver the regulated activities of diagnostic and screening procedures, family planning, maternity and midwifery services, surgical procedures and treatment of disease, disorder or injury.

The practice is in the fifth most deprived decile, with one being the most deprived in the country. Life expectancy in the area is in line with the national average.

There is an out of hours service available by phoning NHS 111. The out of hours provider is Go To Doc Limited.

Updated 23 October 2017

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Royton Medical Centre on 19 May 2017. The overall rating for the practice was good, with a rating of requires improvement in the safe domain. The full comprehensive report on the May 2017 inspection can be found by selecting the ‘all reports’ link for Royton Medical Centre on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 5 October 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breach of regulation that we identified in our previous inspection on 19 May 2017. This report covers our findings in relation to those requirements. We also looked at the areas we suggested improvements should be made.

The practice is now rated as good for providing safe services, with the overall rating remaining as good.

Our key findings were as follows:

• There was a robust recruitment process and all required information for staff was held.

• All relevant information for locum staff was provided prior to them working at the practice.

• A system was in place to ensure all significant events were formally reviewed, with improvements being monitored.

• All Patient Group Directions (PGDs) had been reviewed and there was a system in place to ensure they were all up to date.

• There was a health and safty folder documenting all health and safety checks carried out by the practice.

• There was a system where all training, on-line and face to face, was recorded and monitored.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Updated 23 October 2017

The practice is rated as good for the care of people with long-term conditions.

This rating was given following the comprehensive inspection 19 May 2017. A copy of the full report following this inspection is available on our website.

http://www.cqc.org.uk/search/services/doctors-gps

Updated 23 October 2017

The practice is rated as good for the care of families, children and young people.

This rating was given following the comprehensive inspection 19 May 2017. A copy of the full report following this inspection is available on our website.

http://www.cqc.org.uk/search/services/doctors-gps

Updated 23 October 2017

The practice is rated as good for the care of older people.

This rating was given following the comprehensive inspection 19 May 2017. A copy of the full report following this inspection is available on our website.

http://www.cqc.org.uk/search/services/doctors-gps

Updated 23 October 2017

The practice is rated as good for the care of working age people (including those recently retired and students).

This rating was given following the comprehensive inspection 19 May 2017. A copy of the full report following this inspection is available on our website.

http://www.cqc.org.uk/search/services/doctors-gps

Updated 23 October 2017

The practice is rated as good for the care of people experiencing poor mental health (including people with dementia).

This rating was given following the comprehensive inspection 19 May 2017. A copy of the full report following this inspection is available on our website.

http://www.cqc.org.uk/search/services/doctors-gps

Updated 23 October 2017

The practice is rated as good for the care of people whose circumstances may make them vulnerable.

This rating was given following the comprehensive inspection 19 May 2017. A copy of the full report following this inspection is available on our website.

http://www.cqc.org.uk/search/services/doctors-gps