Updated 24 May 2022
We undertook a follow up focused inspection of Maison Dental on 16 May 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We undertook a comprehensive inspection of Maison Dental on 9 August 2021 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Maison Dental on our website www.cqc.org.uk.
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 9 August 2021.
Background
Maison Dental is in Leeds and provides private dental care and treatment for adults and children.
There is a small step to access to the practice which is manageable for those who use wheelchairs and those with pushchairs. Car parking spaces are available near the practice.
The dental team includes have two dentists, one receptionist, two dental nurses, one clinical manager (who is also a registered dental nurse) and one business manager. The practice has two treatment rooms.
The practice is owned by a company and as a condition of registration must have a person registered with the CQC as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at Maison Dental is the principal dentist.
During the inspection we spoke with the clinical manager and the business manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday and Tuesday from 8:45am to 7pm
Wednesday and Thursday from 8:00am to 7pm
Friday from 8am to 6pm
Saturday from 8:45am to 6pm
There were areas where the provider could make improvements. They should:
- Take action to ensure that Disclosure and Barring Service (DBS) checks are carried out to the correct level.
- Take action to ensure that temperature sensitive medicines are stored within the correct temperature range.