Archived: Newnham Dental Practice

Updated 28 December 2016

We undertook an announced focused inspection of Newnham Dental Practice on 28 November 2016. This inspection was carried out to check that improvements had been made to address a number of shortfalls we had identified during our inspection on 4 May 2016.

We inspected the practice against two of the five questions we ask about services: is the service safe and well-led.

The inspection was led by a CQC inspector who had access to remote advice from a specialist advisor.

During our inspection we spoke with the practice owner, a hygienist and a receptionist, and reviewed a range of documentation.

Updated 28 December 2016

During our announced comprehensive inspection of this practice on 4 May 2016 we found a breach of a legal requirement in relation to the Health and Social Care Act 2008, Regulation 17- Good Governance. The purpose of this focused inspection was to check that the practice had taken action to address identified shortfalls and now met the legislation.

This report only covers our findings in relation to this requirement. You can read the report from our previous comprehensive inspection, by selecting the 'all reports' link for Newnham Dental Practice onour website at www.cqc.org.uk

Are services safe?

We found that this practice was providing safe care in accordance with the relevant regulations.

Are services well-led?

We found that this practice was providing well-led care in accordance with the relevant regulations

Key findings

Overall, we found that adequate action had been taken to address most of the shortfalls identified at our previous inspection and the provider was now compliant with the regulation. However, there continued to be areas where the provider could make improvements and should:

• Review the practice’s system for recording, investigating and reviewing incidents and significant events, with a view to preventing their reoccurrence. We raised this at our previous inspection.

• Review staff’s awareness of the Mental Capacity Act and ensure they understand its key principles when dealing with patients who are not able to make decisions for themselves. We raised this at our previous inspection.

• Review staff’s training in relation to fire safety and undertake regular evacuation drills so that staff know how to respond in the event of a fire. We raised this at our previous inspection.

In light of these continued concerns we have asked the provider to confirm to us in writing when these improvements have been made at the practice.