The Care Quality Commission
  • Dentist
  • Dentist

Michael Dental Care

Fiddlers Green Lane, Cheltenham, Gloucestershire, GL51 0TD (01242) 517373

Provided and run by:
Alexander Ian Michael

All Inspections

27 September 2013

During a routine inspection

When we visited Michael Dental Care we spoke to three patients, a dental nurse and a dentist. We looked at treatment plans and found that there was a detailed record of completed dental assessments and treatment options discussed with the patient. Patients were pleased with the care and treatment they had received and found the staff friendly and polite. Patients told us, "brilliant dentist always very good treatment", "the dentist is great everything makes me feel relaxed" and "very friendly practice, the dentist always talks me through treatment and is very good".

The practice was clean throughout and instruments were cleaned and sterilised effectively. The staff had been trained in safeguarding vulnerable adults and child protection. Complaints had been addressed and recorded to include the action taken. Systems had been audited to help ensure that they were effective and actions had been taken where improvements were required.