28 August 2013
During a routine inspection
We inspected four people's care plans and found that they were organised, contained a plan of people's care and risk assessments relating to the care. We saw that people were involved in the planning of their care and reviews of their care.
We found that there were sufficient staff on duty to meet people's care needs. One person told us, " "If I ring my bell they are here in seconds."
The service actively monitors the quality of the care provided and seeks the views of people living in the service as to the standard of the care provided.