Updated 20 March 2024
Ivy Court is a care home providing accommodation and personal care for up to 71 people. At the tine of our assessment there were 62 people using the service, some people were living with dementia. This assessment took place between 9 April 2024 and 26 April 2024. The assessment was triggered by concerns we had received about the service. At the time of our inspection there was registered manager in post. Since our last assessment improvements had been made to the governance systems and the service was no longer in breach of regulation. Whilst improvements had ensured issues were identified and corrected, new systems required further embedding to ensure their efficacy. The provider had also made improvements associated with risk management. Risks associated with people’s care had been identified. However, care plans and risk assessments did not always contain up to date and accurate information about how risks were managed to keep people safe. Staff we spoke with were knowledgeable about risks and knew people well. Healthcare professionals had been involved in people’s support where appropriate. Whilst the service is no longer in breach, the homes rating remains requires improvement. Systems were in place to ensure people received their medicines as prescribed. The registered manager had taken appropriate action to improve systems and to support staff in the safe handling of medicines.