Archived: Barkby Road

We observed staff talking with and assisting people throughout the day, this was done with the peoples' privacy and dignity in mind and showed the staffs' awareness of peoples individual support needs.

We looked at how medicines are managed in the home and though most of the system is managed appropriately we noted some improvements are needed.

We looked around the 3 buildings that form the home and grounds. Though people live in a secure environment the appropriate risk assessments and permissions are in place to restrict people's movements at certain times. We also looked at how the staff are supported and how complaints are recorded and dealt with.

We found that the home provides excellent levels of privacy where appropriate locks are fitted to bedrooms and toilets. We also saw safety adaptations for a person with a hearing impairment and to the main entry into the home.

We looked at people's care plans and risk assessments. These were individually detailed and regularly updated and reflect the people's privacy and individual treatment. We found the care plans and other documents had been produced in a way the people receiving the care could understand them.

We looked at the training staff receive on recognising and dealing with abuse and staff told us how to report abuse ensuring people were protected at all times.

At our last visit we found there were minor improvements required with the administration of medication. We observed staff handling medicines and looked at the paperwork used by staff record what medicines were used in the home and noted staff ensure they now undertake this process safely.