Updated 5 January 2024
First 2 Care Service Limited is a domiciliary care agency and provides personal care to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive the regulated activity of personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of this inspection 6 people were receiving support with personal care. We found that people were fully involved in the planning of their care, felt safe and protected from avoidable harm. We carried out our on-site assessment on 14 March 2024; off site assessment activity started on 11 March and ended on 19 March 2024.