Archived: Belmont House, Guisborough

Updated 19 December 2017

Belmont House registered with CQC in September 2015 and has a registered manager. This was the first inspection following registration. The service is registered to provide the following regulated activities:

• Treatment of disease, disorder or injury
• Diagnostic and screening processes

Belmont House provides health visiting and school nursing services to children and young people from 0-19 years old across Redcar and Cleveland (and up to 25 years for SEND, young people with special educational needs and disability).

Practitioners deliver care and treatment to children and young people in their own home, in schools, and in children’s centres across the local area.

Health visiting and school nursing in Redcar and Cleveland was previously provided by South Tees NHS Foundation Trust until April 2015. The school nursing service transitioned from the NHS to Redcar and Cleveland Borough Council in September 2015, and health visiting followed in April 2016.

Health visitors and school nurses sit within the Children and Families Directorate of the Borough Council. Practitioners work together in integrated teams, each led by a health clinical lead, and are based in the three localities of Redcar and Cleveland.

Updated 19 December 2017

Belmont House provided health visiting and school nursing services for children, young people, and families who lived in the Redcar and Cleveland area.

We found the following areas of good practice:

• The strategy, leadership, governance, and culture promoted the delivery of high quality person-centred care. A strong, cohesive senior management team, supported by a proactive service manager had good oversight of risks, which they monitored and reviewed regularly.
• Staff protected children and young people from avoidable harm and abuse, and they followed appropriate processes and procedures to keep them safe. There was a robust safeguarding supervision model to facilitate learning and reflection, and share good practice. The named nurse for safeguarding children had good oversight of the concerns raised by staff and actively shared information and learning across the service.
• Managers and staff managed caseloads well, and there were effective handovers between health visitors and school nurses to keep children safe at all times. On a day-to-day basis, staff assessed, monitored, and managed risks to children and young people. This included risks to children who were subject to a child protection plan or who had complex health needs.
• Children, young people, and families felt staff communicated with them effectively, kept them involved and informed about care and treatment, promoted the values of dignity and respect, and were kind and compassionate.
• Services were organised to meet the needs of children and young people. Managers and practitioners worked collaboratively with partner organisations and other agencies to ensure services provided choice, flexibility, and continuity of care.