The Care Quality Commission
  • Dentist
  • Dentist

Saving Faces Limited

Switch House, Northern Perimeter Road, Netherton, Merseyside, L30 7PT (0151) 520 2766

Provided and run by:
Saving Faces Limited

All Inspections

During an assessment under our new approach

We carried out this on-site announced assessment on 8 October 2024. We found the practice had met regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. Saving Faces Limited is in Liverpool and provides private dental care and treatment for adults and children. Treatments include dental implants, conscious sedation and orthodontics. There was step free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice. The practice had 4 treatment rooms. During the assessment we spoke with 3 dentists, 2 dental nurses, 1 receptionist and the practice manager.

20 May 2013

During a routine inspection

Patients we spoke with confirmed their treatment was explained to them, including any costs involved, before the treatment commenced. One patient told us, 'I didn't feel under any pressure to make up my mind today. I was encouraged to go away and think about the treatment, which I will do'

The practice kept up to date and detailed electronic records of the care given to patients. Each record provided comprehensive information about the patient's current dental needs and past treatment. This included all dental, hygienist and dental therapist appointments the patient had attended as well as digitally stored copies of x-rays.

The practice had a range of infection prevention and control procedures in place to keep patients safe. We found up to date checks and audits which were carried out on a regular basis. We looked at the most recent audit which showed that the practice was meeting the required standards.

Records showed that professional registration was up to date for all staff and we saw evidence of ongoing continuous professional development.

We asked the staff what systems were in place to seek feedback from patients using the service. The manager told us the practice carried out monthly surveys and collected 'feedback forms' to gain information from patients about the service. We saw the results for the last three months which showed a high level of satisfaction with the service.