Updated 10 October 2019
The Wimpole Street Clinic for Women Ltd operates under the provider The Wimpole Street Clinic for Women Limited. The provider is registered with the Care Quality Commission to carry out the regulated activity of diagnostic and screening procedures.
Jeffrey Braithwaite is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
The service consists of a consultant gynaecologist, a practice manager and a chaperone.
The service is open Monday to Friday from 9am to 5pm and there are between 13 to 15 appointments held each day, with an average of 280 patients seen each month. Patients have access to the on-call doctor via a triage system accessed by telephone.
Patient records are all computer based. The service refers patients to other providers when necessary.
How we inspected this service
Prior to the inspection, we reviewed information requested from the provider about the services they were providing. During the inspection, we spoke with the consultant gynaecologist, the practice manager and the chaperone. We reviewed a sample of key policies and procedures, made observations of the environment and infection prevention and control measures.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection