22 August 2013
During a routine inspection
People told us they felt safe and the service had policies to protect vulnerable people from the risk of abuse. All of the people using the service that we spoke with told us the practice was always very clean and hygienic and we saw there were appropriate practices in place to minimise the risk of infection.
Records showed that staff were safely recruited, which meant that people received their care and treatment from staff with appropriate qualifications and experience. There were systems in place to gather the views of people who used the service regarding the care and treatment provided.