Our current view of the service
Updated
20 September 2024
The Old Rectory is a care home providing personal and nursing care for up to 36 people. At the time of our inspection there were 32 people using the service. Some people were living with dementia. The assessment was carried out due to concerns we had received regarding care provided. We carried out our on-site assessment on 15 October 2024. We asked the registered manager to forward some documents to us for review off site. The inspection ended on 30 October 2024. We looked at the quality statements in Safe and Well-Led. Since our last inspection the service has continued to provide a good quality of care and support for people.
People's experience of the service
Updated
20 September 2024
During our inspection we spoke with 10 people and 8 relatives who were satisfied with the care delivered and the support staff offered. People told us they felt safe living at the home. One person commented, “I feel well looked after and not frightened of anything, I sleep better at night now.” We observed lunch being served and found this was a pleasant experience for people, with gentle music playing in the background. People told us the home was kept clean and tidy. One person said, “They [staff] are always cleaning and changing beds. It is so clean and tidy.” People and relatives felt the home was well run. They were confident in raising concerns to the management team and said any issues were addressed. One relative said, “If I want to ask a question or find out what’s happening about appointments, there is always someone I can ask.”