- Care home
Field House Rest Home
Report from 7 February 2024 assessment
Contents
Ratings
Our view of the service
Field House Rest Home is a residential care home providing accommodation and personal care to people aged 65 and over who may be living with dementia, physical disability or sensory impairment. At the time of our assessment 47 people were using the service. As part of our assessment activity, we undertook on-site visits on 28 February and 1 March 2024. At our last inspection in April 2022, we identified breaches of regulation in relation to The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, regulation 12, safe care and treatment and regulation 17, good overnance. This assessment was to check that improvements had been made. We assessed 8 quality statements under the Safe key question, 5 quality statements under Caring and 7 quality statements under the Well-led key question. At the last inspection this location was rated as requires improvement. During this assessment we evidenced that the provider had made the necessary improvements regarding the previous breaches of regulations. The provider's quality checking arrangements were now effective in ensuring there was safe administration and management of people's medicines. The provider's quality assurance audits and systems had improved although some further improvement around systems for monitoring the environment and cleanliness of some areas of the home were needed.
People's experience of this service
People and relatives spoke positively about the care they received and told us staff at Field House Rest Home were kind and caring. Relatives told us they were kept informed of the care their loved ones received. People told us their medicines were appropriately administered and they received these on time. People told us they were supported by sufficient numbers of experienced and skilled staff, and they felt safe living at the home. We observed and people told us, staff responded quickly when needed. One person told us their bedroom was too cold during our first site visit and this was promptly rectified by staff. People were able to make choices such as when they wanted to get up in the morning.