8 February 2013
During a routine inspection
We found people were involved in their treatment and they were able to state their preferences and make choices. People received an assessment of their needs, from which treatment plans were devised. People's medical histories were sought to ensure they received treatment safely and staff were trained to deal with emergencies.
We found staff knew about abuse and how to report and concerns, and the provider had a safeguarding lead in place to support this. Infection control procedures ensured there was a reduced risk of the spread of infection including decontamination, audits and equipment checks. Staff were adequately supported through induction, training, supervision, team meetings and appraisals. The provider maintained appropriate records to ensure people received treatment that met their needs.