6 June 2012
During a routine inspection
People told us they understood that there were some restrictions on what they could do because of risks but that they had been consulted about this. They knew that any restrictions were reviewed because their needs changed. People also told us that staff would try their best to put things right if there was a concern. They told us they knew there were other people they could talk to outside of the service if they needed further support and how to contact them.