Eden Place is a residential care home providing personal care to 11 people aged 50 and over at the time of the inspection. Eden Place can accommodate up to 12 people in one adapted building.The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People’s experience of using this service and what we found
People were very happy and settled, and staff clearly knew them very well. Safeguarding concerns were dealt with in an appropriate and person-centred manner. Risks were equally well managed with individualised risk management plans. Although there had been very few adverse events, all had been analysed and reviewed to see if lessons could be learnt.
Staffing levels ensured people could live their lives as they wished, with a full range of outings and activities. Medicines management was safe and infection control practice was embedded in everyday tasks. The home was very clean and fresh.
People were supported by a registered manager and a staff team who followed current best practice, and constantly strove to provide better care. People were supported with eating and drinking as needed and accessed health and other external services as required. Staff ensured people were empowered to do as much as possible for themselves, and people shaped their own day routines.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Their needs were well reflected in documentation and in practice, and we saw personalised end of life plans. The home had received many compliments.
The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent. Regular quality assurance checks ensured care delivery was reviewed and amended if needed.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 17 June 2017).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.