- Dentist
Asquith House Dental Practice
Report from 15 August 2024 assessment
Contents
Judgements
Our view of the service
We carried out this on-site, announced assessment on 7 October 2024. We found the practice had met regulations. Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place. The practice had systems to manage risks. Recruitment procedures did not reflect current legislation. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. The practice is in Lichfield and provides NHS and private dental care and treatment for adults and children. There was step free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice. The practice had 5 treatment rooms. During the assessment we spoke with 3 dentists, 2 dental nurses, 1 dental therapist, 2 receptionists, the practice manager and the practice support manager.
People's experience of this service
On the day of our assessment, we received patient feedback from 8 patients. Patient feedback provided a positive view of the dental team and care provided by the practice. Patients commented positively about the standards of cleanliness. Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Patients told us that when they were prescribed medicines, sufficient information was given. Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.