Updated 15 March 2024
Date of assessment – 20 March 2024 – 4 April 2024. This was a responsive assessment due to the receipt of a number of concerns in relation to the premises, infection prevention and control, and the management of medicines. We previously rated the Effective domain as requires improvement so included all quality statements relating to Effective. We found no concerns in relation to the premises or infection prevention and control. Environmental concerns had been addressed and the home had undergone some refurbishment and redecoration. Risks were assessed and mitigated although some risk assessments would benefit from more detail. Staff worked as a team to ensure people received timely and effective care. They worked well with other professionals to ensure their health and wellbeing needs were met in a timely manner. Governance systems were in place and were being used to drive improvements. However, audits of medicines records were not completed to ensure they were accurate, up to date and contemporaneous. We discussed this with the management team who agreed this was an area for improvement.