15 September 2020
During an inspection looking at part of the service
Spring Mount is a residential care home providing personal care to 25 people living with dementia. The home supports younger adults and people over the age of 65. At the time of the inspection there were 22 people living at the home.
People’s experience of using this service and what we found
Improvements had been made to the quality assurance systems and the shortfalls identified at the last inspection had been addressed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. We have made a recommendation about updating people’s documentation to fully reflect their and/or their representatives’ involvement.
The home was clean and well maintained and surrounded by spacious gated grounds. The home had an open-door policy. This meant people were able to come and go freely from the house into the gardens.
People and relatives were happy with the care provided. People looked well cared for and comfortable. One person said, “It’s a great place to be.”
People’s medicines were managed safely. The service aimed to promote an environment where people living with dementia were supported without the use of sedating medication. The staff team were experienced and consistent and had a good understanding of how to care for people who lived at the home.
The registered manager provided people with leadership and was approachable.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection (and update)
The last rating for this service was requires improvement (published 16 July 2019) and there were breaches of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Why we inspected
We undertook this targeted inspection to check whether the requirement notices we previously served in relation to Regulations 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 had been met. The overall rating for the service has not changed following this targeted inspection and remains requires improvement.
CQC have introduced targeted inspections to follow up on Warning Notices or to check specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Spring Mount Care Home on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.