Updated 7 February 2022
St James Medical Centre is based in Croydon and is part of South West London Clinical Commissioning Group (CCG) 189A St James Road, Croydon, CR0 2BZ.
The core opening hours for the practice are:
Monday 08.00am – 6.30pm
Tuesday 08.00am – 6.30pm
Wednesday 08.00am – 6.30pm
Thursday 08.00am – 6.30pm
Friday 08.00am – 6:30pm
The practice list size is over 10,000. The practice population is very diverse, and the practice is in an area in London of high deprivation. The practice has a Personal Medical Services (PMS) contract. The practice is registered as a partnership with the Care Quality Commission (CQC) to provide the regulated activities of; treatment of disease, disorder or injury; diagnostic and screening procedures and maternity and midwifery services. These regulated activities are provided at both locations. The practice operates from two locations, one on St. James’s Road (in West Croydon), with a branch on Castle Hill (in New Addington), St James is a purpose built surgery and Castle Hill Surgery is a converted property. All patient facilities are wheelchair accessible and there are facilities for wheelchair users including an accessible toilet, and a hearing loop.
The Castle Hill practice has access to 4 doctors' consultation rooms, one nurse consultation room and one health care assistant consultation room on the ground floor. The St. James’s Road practice has access to three doctors’ consultation rooms, one nurse consultation room and one healthcare assistant consultant room on the ground floor.
The staff team comprises one male GP partner, one female GP partner, one non-clinical partner, four female salaried GPs and two regular locums. There are two female practice nurses, one male diabetic specialist nurse and one female health care assistant. The non-clinical staff includes a practice manager, a deputy manager,3 admin staff, one senior receptionist and 12 reception staff. The practice was a training practice and supported final year medical students.
The practice is open between 08.00am and 6.30pm on weekdays and appointments are available throughout the day. The practice is also open between 08.00am and 1.00pm on Saturdays. When the practice is closed patients are automatically directed from the practice telephone to the NHS 111 service and are also directed to the nearby Minor Injuries Unit and local GP Hubs, both open from 8am to 8pm every day. This information is also available on their website and in the practice leaflet.