Elements Medical

Ratings

• Overall

  Inadequate

• Safe

  Inadequate

• Effective

  Inadequate

• Caring

  Good

• Responsive

  Good

• Well-led

  Inadequate

Our view of the service

Date of assessment: 8 October 2024. Last inspected: July 2021. Elements Medical Ltd is an independent clinic located in Doncaster, South Yorkshire. The service offers CQC-regulated medical services and weight management services online, under the name The Virtual Slimming Clinic, as well as some non-regulated aesthetic services. Other procedures offered by the service that are CQC regulated include treatments for skin conditions including acne, treatments for excessive sweating and headaches, vitamin injections, weight management, and preoperative and postoperative care for cosmetic and bariatric surgery. We carried out an unannounced assessment of 19 quality statements due to receiving information of concern. We found 7 breaches of regulations relating to dignity and respect, safe care and treatment, safeguarding service users from abuse and improper treatment, staffing, fit and proper persons employed, need for consent and good governance. We have rated this service as inadequate and have placed it into special measures. The purpose of special measures is to ensure services providing inadequate care make significant improvements. Special measures provide a framework within which we use our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care provided.

People's experience of this service

There was no nationally reported data available which showed people’s satisfaction levels with this service. We did not gather the views of people using the service as part of this assessment. Our assessment found care and treatment people received did not meet the expected standards.