30 June 2016
During a routine inspection
Beeton Grange provides accommodation and support for up to 24 people who have an enduring mental health illness. At the time of our inspection 23 people lived there.
There was a registered manager in post at the time of our inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
People were provided with care and support that was safe and effective because staff knew how to protect them, were knowledgeable about their needs and worked with other professionals to ensure people’s needs were met.
People were supported by sufficient numbers of skilled and suitably recruited staff.
People were supported to have their medicines as prescribed and people were supported to manage their medicines if possible.
People were happy with the food they ate, were supported to make choices and make their own snacks and drinks. People’s specific dietary needs were catered for and their health needs were met by healthcare professionals involved in their care.
People had built up good relationships with staff that were caring and supportive and that promoted people’s privacy, dignity and independence.
People’s changing needs were identified and met by staff that were knowledgeable and had the skills to seek advice when needed.
People were able to raise concerns if they had any and these were resolved appropriately.
The service was led by a registered manager who ensured that the support provided to people was based on their needs. Staff were supported to develop their skills. Systems in place ensured that the service continued to improve.