20 November 2020
During an inspection looking at part of the service
We found the following examples of good practice.
¿ Visitors were prevented from catching and spreading the infection. All visitors to the home were screened for symptoms of an infection. Visits were agreed in advance and were taking place in line with national guidance to ensure social distancing. Visitors were provided with personal protective equipment (PPE).
¿ People were encouraged and supported to maintain contact with their relatives through use of mobile phones and video calls.
¿ People and staff were assessed daily for the development of high temperature and other signs which could indicate infection. Staff knew what to do when someone became unwell.
¿ People and staff took place in regular COVID-19 “whole home” testing. People and staff who tested positive followed national guidance and self-isolated for the required amount of time.
¿ The provider ensured there were good supplies of PPE for staff to wear. Staff had received training on how to don and doff their PPE. There were PPE stations located throughout the home to prevent the risk of infection spread.
¿ The provider had converted one bedroom to a staff room to ensure staff could change their uniforms at the start and end of their shift.
¿ Tables and chairs in communal areas were spaced out to allow social distancing. Cleaning of frequent touch points such as handrails and light switches had been increased.
¿ The registered manager completed a daily walk round of the home to ensure the environment was clean and hygienic. The registered manager had been open and transparent and worked closely with the Local Authority throughout the outbreak.
¿ The home looked clean although the environment appeared to be dated. The provider told us there were plans in place for a refurbishment, however due to the COVID-19 pandemic the work had been delayed.
We were assured this service met good infection prevention and control guidelines.
Further information is in the detailed findings below.