21 August 2012
During a routine inspection
During our inspection we used the Short Observational Framework for inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of those people who could not talk with us. During our visit, we observed that staff interacted and communicated with people in an appropriate and respectful manner.
Three members of staff were providing support to the two people living at the home. People were taking part in activities and their independence was being encouraged.