8 August 2013
During an inspection looking at part of the service
At the time of this inspection there were two people using the service. We spoke with both people using the service, the manager of the Maitland Lodge and the operational manager for the provider. The two people living at the service both told us they were happy and enjoying their daily activities at home and within the local community. They told us that staff were supporting and encouraging them to try new colleges and day centres.
The service demonstrated that staff were receiving suitable training and support to carry out their roles and responsibilities. This meant that people using the service were supported by appropriately trained staff.